Our Top-Notch Support Services

We provide 24/7 Support Services via Tickets and Chats with a very rapid response time guarantee. We monitor all servers with dedicated monitoring tools and have direct access to our Datacenter.


24/7 Onsite
Monitoring

  • System & Server Level Montoring
  • Proactive Patch Management
  • Robust Network Monitoring
  • Proactive restoration
  • 30 Minute HW replacement SLA
  • Comprehensive Statistics

 


Fully Monitored
Services

  • cPanel
  • HTTP & MySQL
  • SMTP & Pop3
  • DNS
  • FTP
  • SSH

Fully Monitored
Statistics

  • Load Averages
  • Memory
  • Running Processes
  • Disk Usage
  • Server uptime
  • Network Traffic

Thanks to these excellent monitoring systems we can proactively address issues even before you notice them!

In our Cloud Hosted environment we are able to upgrade any server with a click of a mouse to a higher level of performance. Just file a ticket and we upgrade you according to your requirements. Your account on our Client Portal provides you full access to our specialists for support, your billing and tickets as well as usage stats. We utilize the WHMCS software to provide your 'best-of-the-class' service!

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